Role of Technology in Reinventing India – Vanitha Narayanan, Managing Director, IBM India

Vanitha Narayanan, Managing Director, IBM India

Vanitha Narayanan, Managing Director, IBM India

In another session at AIMA’s 41st National Management Convention, Vanitha Narayanan, Managing Director, IBM India explained the part played by the technology in reinventing India, along with other fellow speakers, discussing the prime concerning points such as-

– What can technology do to reinvent India?

– What measures will tell us that we are successful on the journey?

– What early warning signals will tell us that we are failing on the journey?

In this session, she talked about the technological reforms which are necessary for changing the current rigid system. She said that we have talked about growth till know. If we are looking at sustainable growth, I think digital is not an option. It should be within the fabric of everything we do. So when we look at different elements of foundation of things, we can talk about commerce and retail as we are clearly seeing lot of digital in that space and good thing about that, other than giving us more shopping choices, is access to goods and services, which ultimately improves reach of more Indians. At economic level, it reduces the overall cost and approximately 30% improvement is recorded when digital medium is used to serve in for your supplied chain across the board in your new market. It is due to the fundamental value proposition which is present there. The thing which is going to drive sustainability is employment. For those in technical business, when we talk growth of India on the back of I.T. services, key issue which plagues us from going forward, to keep up that growth and to move into new areas is a qualified workforce

A qualified workforce will continue to be on the cutting edge of technology. This means we need improving in the quality of education and increasing reach of improved quality education. And that’s where the digital comes in again. So today with the brick and mortar education system that we have and new schools we open, supply-demand equation is not satisfied. The question comes that if we have enough good teachers, enough classrooms and the right curriculum to produce good yield. We started doing research in India for next level of education which will include planned sections like tailored education, personalized education, employable education etc. which is what we have to invent and scale so that it can create a qualified workforce which can contribute on digital economy.

When we talking about devices, a piece of trivia, there are more smart phones and tablets that are purchased or sold on daily basis than babies are born in the world today. So until you realize the fast adoption of technology, it will already have an impact. It’s all about access. It’s about having and giving access to more than people ever had in normal structure. For a digital economy, there is something that is very foundational – there are no geographical borders. A digital world in that sense is borderless and based on free flow of data. When we put constraints around, it will trifle innovation and impact our ability to leap forward. If we build walls in digital worlds, just as we don’t want certain things to go out, other things may not enter as well, therefore hampering the growth of country on digital frontiers. She rounded up her speech saying that there are numerous technological reforms if done in proper way, can lead to new innovative and changed India.

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Reforms Needed For Reinventing India – Mr. D Shivakumar, Chairman and CEO of PepsiCo India Holdings

Mr. D Shivakumar, Chairman and CEO – India Region, PepsiCo India Holdings Pvt. Ltd.

AIMA conducts its annual flagship event – National Management Convention with an aim to address the prevalent challenges of corporate ecosphere in India, their repercussion on the business scenario and deciding the tactics to handle it efficiently in coming years. A topic of national importance is taken as a theme in the convention and is addressed by The Convention addresses a topical theme of national importance and is addressed by prominent speakers from all spheres of life. Its grandeur can be understood by the fact only that last year almost 800 delegates from Industry, government, media and academia attended NMC and it is rising exponentially. There were number of prominent speakers this at 41st NMC. Topic of concern this year was “Changing Times: Reinventing the India Story”, and speakers from different fields of the industry put their thoughts through interactive sessions.

One such profound insight was laid upon by Mr. D Shivakumar, Chairman and CEO – India Region, PepsiCo India Holdings Pvt. Ltd. and former president of AIMA. In his session at NMC, he talked about reforms which should be undertaken when it comes to reinvent India for better. He said we have made progress and there is scope to achieve lot more in the coming years. He started his presentation with some facts. The people living under poverty line have come down to one-third, from its peak 70-80% to 33% in these years. Looking at the infrastructural growth now, ten folds growth has been seen in roads. Number of airports has reached to 125 and we now have 13 major sea ports in last 60 years. So it is clear from the numbers that we definitely have made progress in the infrastructure. Then he spoke about importance of women growth. Though literacy rate of women has risen from 9% to 74%, still involvement of woman in workforce needs to be worked on.

On the front of technological facts, aspired products of people have moved from owning bicycles to personal technology products like smart phones, tablets and much more. It is a mark of definite progress he said. Then he talked about these key reforms which should be undertaken for changing the face of progress in India. Firstly, there should be no small versus big ideology, ecosystem should be small and big working together. He further added that India is a scale country and we need to move forward from era of ‘jugaad’ to a thinking about brand, innovation and design to move up in the chain because then only it can contribute in reinventing India and products it has to offer. He also said that attitude should be changed. Mindset should be to put something back there as opposed to perennially complaining and moaning. What can I do to make a change that can make move forward? – This should be the point of ponder upon. Next point is about the lands. 90% of land is disputed and it should be reformed if we want anything to be done. Another thing is to invest in Teachers, if you want yield of high quality students. Focus should be on providing skills, not degrees along with emphasis on women. Last point on his presentation was of developing smart cities which involves lots of technology which will sure path to be taken for reinventing and changing times. He concluded by saying that if these little things are kept in mind, there is nothing which can stop in bringing a reinvented and desirable future.

The above article is an excerpt from the speech delivered by Mr. D Shivakumar, Chairman and CEO – India Region, PepsiCo India Holdings Pvt. Ltd. at AIMA’s National Management Convention which was held in September 2014.

Watch the video here:

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Innovation is countering inertia of change – Sangeeta Talwar, Former Managing Director NDDB

Sangeeta Talwar, Former Managing Director NDDB

I believe, innovation is countering inertia of change, which we all find very difficult to undertake. Its certainly about confronting gravity, and severing the tethers of what ties us to tradition. It’s scaling the walls of doubt and turning them into windows of opportunity. You must have heard this morning. It’s about doing new & different things.  But it’s also about doing new and different things, differently! And, I think, doing a lot of new and different things, differently, there is a certain synergy that comes together and has thistransformative effect that innovation brings to organisations. As this book, ‘Orbitfuring Innovations’ has mentioned, it usually starts with the out of the box challenge. I think, Tanmay also mentioned it. ‘Tell me what the problem is’, and let’s look for that out of box idea, which is very clear definition of out of box challenge.

Innovation needs a lot of courage. You need to stand up to the change and you need to stand by the change. And I think that is a very critical aspect of innovation. If you don’t have the courage the stamina to stand by what is being created, it will fall by the way side. You must have seen a lot of passion and zeal, all of this morning and afternoon. That’s the call for innovation! The way it works is infectious and transcends the boundaries around you. Transcends the boundaries of reasons and metamorphosis all of them. It’s a drive of unfathomable Continue reading

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Competitiveness and Innovation – Mr Dilip Shanghvi, Managing Director of Sun Pharmaceutical

Mr Dilip Shanghvi, Managing Director of Sun Pharmaceutical

I’m thankful to AIMA for giving me this opportunity to share my thoughts on ‘Competitiveness and Innovation’ with this distinguished audience. Innovation is a subject that is really close to my heart.Pharmaceutical business, worldwide, is linked to its ability to manage innovation for its success. Creating intellectual capital and the ability to grow the business with innovation is the reason why at Sun Pharma we’ve been successful. As a company, we have always focused on innovation and ability to do more with less by focusing on excellence and that I think, in a significant way, has differentiated our performance over last 30 years that we’ve been in existence.

Shiv talked about return on capital employed and linkage with competitiveness and innovation. It’s an return on capital employed over the last thirty years that has been consistently in excess of 30 percent and that to me is the reason, which reflects our internal focus on innovation. When we look at innovation there are no shortcuts to manage and achieve it. Innovation is a process by which companies or countries focus on doing things differently. People talk about innovations in ideas, innovations in execution.What I find in Indian context,which is a bigger challenge,is the ability to manage complex innovative tasks, as a group. And, as we learn to manage this process, I think we will continue to improve on our performance on innovation. Continue reading

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Governance through technology – Nandan Nilekani, Chairman, UIDAI

Nandan Nilekani, Chairman, UIDAI

It’s really great to be here at AIMA and speak on Digital Governance. I’ll just spend a little bit of time talking about why it is so essential and what are the challenges & pitfalls and what we can do about it. I think digital governance is transforming governance through technology is really no longer a choice as it’s really a non-negotiable thing.  Because I sincerely believe that if we’re going to tackle the challenges of India’s public issues, challenges of inclusion,  challenges in health care, education &infrastructure you really can’t do that without using technology in a very big way and I mean information technology.

I think we’re particularly well-placed because we are seeing a huge trend in the last four to five years which actually makes it feasible for us to think of bringing technology to every person in the country. As we are seeing ubiquitous connectivity and in the country, we already have mobile connectivity touching 90% for the population and now with the Internet 2G, 3G, 4G & wifi, all these new technologies it’s reasonable to assume that everybody will be connected in some sense to others.

The government itself is laying a huge plan to build could be the fiber optic network to every gram panchayat. So  with all these investments in wireless & fiber connectivity,  it’s safe to assume that over the next few years everybody will possible for everyone to be on the grid because they’ll be connected in some way and connect-able in the sense of using the internet, so it’s really about data connectivity.  Continue reading

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Why Waste a Good Recession? – Mr. Kurush Grant, Executive Director, ITC Ltd

Mr. Kurush Grant, Executive Director, ITC Ltd

Ladies and gentlemen, a very good morning! A few years back when the last financial meltdown took place, the Advertising Agencies Association of India had a seminar in Mumbai, and I would like to repeat the name of that seminar because I think it fits in with what we are going through at this point of time. It is – ‘Why Waste a Good Recession’ and a lot of us laughed at it and thought they were being too clever but what we found is that those companies who leveraged to good recession actually did well and those companies who panicked and who did the traditional stuff, which Mr. Bajaj also talked about, didn’t perhaps do so well.

One of the issues raised in the brief up of this particular recession was, ‘is it worth while changing vision, is it worthwhile changing strategy during times of uncertainties and difficulties? And if you were to look at various examples of companies around the world, what we find is that those companies who stick to a vision and whose strategies are robust and whose strategies actually work across time, never actually change their strategies. What does certainly happen is that they change tactics, they change logistics, they change supply chain possibilities but in the long run, strategies are very very rarely changed. But the issue is what short term is & what is long term?

Successful companies throughout the world have actually, apart from the traditional aspect of having a three layered goal and three layers of new product innovation- the short term, the medium and the long term, what successful companies actually do is that they have three layers of planning and three levels of actual strategic formulation for the short, medium and long term. Continue reading

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Political & Economic Uncertainty – Mr Manish Tewari, Minister of Information and Broadcasting

Mr Manish Tewari, Minister of Information and Broadcasting

First of all, I would begin by thanking Mr.Goenka for his extremely kind words, and yes, there is a certain sense of dejavu. I had the privilege of being part of the AIMA proceedings last year this time in Mumbai and I must say it was an extremely invigorating experience to interact with such bright and ignited minds from all across the country.I also take this occasion to congratulate AIMA on its Ruby Jubilee.

It takes a lot of perseverance to build institutions and I think, the successive leaderships of AIMA have persevered and have been able to create this into an institution, which is not only very widely respected but adds value not only to the managerial resources of this country but to the broader national canvas of interaction which in any democracy serves as a very important input to invigorate and enrich our discords as we try and move from one milestone to another.

If we were to go back to 1991, when the Indian economy started opening up or liliberalizing some people say under the force of circumstances, others would tend to believe that it was a logical conclusion or a logical continuation of the policies which have been put in place by the government of Late Prime Minister, Mr. Rajiv Gandhi, from 1985-89.But 1989-91 were extremely cataclysmic years for the world. The Soviet Union was collapsing, east Europe was transforming and a lot of strategic thinkers around the world and in that broad sweep, including economists as well, were proclaiming and declaring that this was the end of history. Continue reading

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If you don’t give up, you can not fail! – Mr D ShivaKumar, CEO PepsiCo & Past President AIMA

Mr D Shiva Kumar, CEO PepsiCo & Past president AIMA

Thank you Ladies and gentlemen. We have already had 10 wonderful sessions and we have heard a lot on the theme of courage and uncertainty. I think, we can say if we conclude that uncertainty is here to stay amongst us and not go away.

How do firms deal with uncertainty? Some firms behave like an ostrich and soon they cease to exist. They are in denial mode and they start to externalise a lot. They start blaming others for their problems. Some firms get all rational and get into analysis paralysis mode. They think they are making great progress because of the number of slides and data points they have. This is what I call ‘death by PowerPoint’. Some firms get into an activity mode and unleash the activity trap, forgetting that the first thing you need when you go through an uncertain stage is focus. Some firms freeze, hence they lose. Some firms liberate to what I call emotional engagement. Courage is one part, logic many parts magic. And magic happens when we show emotions, when we tap into the emotional energies of people.

I want to show you a clip from the 1992 Barcelona Olympics and then I will talk about what happened after that to end with what courage all means.

From the video, Derek Redmond showed enormous courage in dealing with failure, 150 meters into the race and 250 meters to go.

His decision to complete the race shows determination. His hopping for 250 meters shows endurance through pain. His father’s act shows empathy, compassion and the need for emotional anchors in uncertainty. His tears show vulnerability. That’s what courage is all about. And courage shown through these emotions has an astounding impact on 65000 people in that stadium. He didn’t win the race but he won admiration for life and that’s what courage is all about.

Two years after this Derek’s doctor told him that he couldn’t run again because he had had multiple challenges with his feet. So Derek without losing dedication decided to choose another game. He picked up basketball when Toronto represented United Kingdom in basketball. So, Derek represented the country twice, once in athletics and second in basketball. This Barcelona video brought him lot of fame. This was used by the Olympic committee on a theme called ‘humanity’. It was used by the Visa brand to promote the Olympic movement. It was used by Nike for ‘Acts of courage’. And this is what the Olympic committee or the movement said of this film when they ran it. They said force is measured in kilograms. Speed is measured in seconds. But courage, you can’t measure it!

On that note I would end my session. Thank you ladies and gentlemen.

The above article is an excerpt from the speech delivered by Mr D Shiva Kumar, CEO PepsiCo & Past president AIMA  at AIMA’s National Management Convention which was held in September 2013

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Courage in Uncertainty – Sachin Pilot, Minister of State(I/C) for Corporate Affairs

Sachin Pilot, Minister of State(I/C) for Corporate Affairs

The topic given to me this morning is ‘Courage in uncertainty’. Well, I think we should have courage in the most certain times. I will just spend a couple of minutes talking about what’s happening generally and I am sure you heard other speakers yesterday and you will hear more this morning and this afternoon.

All of you know, exactly, where the art way in terms of our economy, where is India’s position, what needs to be done and I am sure you all are brimming the ideas on how best to fix the situation at hand. When I say ‘fixing it’, I say this with the sense of reality that today we are growing at between 4-5%, perhaps .5% +/-. But generally speaking, the last 18months have been a slower growth than expected. Again, the key word is ‘expected’. If the US economy grows at 1%, the base is so large that it’s a phenomenal growth for them. The European economies are struggling to get positive growth. However, when India grows at 8-8.5%, it’s expected to grow at 8-8.5%. The potential for the economy is perhaps more than that. Where does the word potential come from? It’s the expectations from the people of this country and the global community because we have the talent force; we have the engines, the capacities to absorb that kind of growth, the consumptive capacity, the productive capacity. So, when India grows at 4-5%, everybody, all the rating agencies, the World Bank, all the pink press, the entire world says it’s not good enough. Sure, not good enough. But what needs to be done to fix this growth of the GDP and the forward momentum, is what we have to take into account. The first thing we have done as a government from the last 6months or so, is to reduce the current account deficit. And I think the finance minister has done a great job in pulling back the current account deficit to the target that he set for us, as 4.8%. Also, I think, we have done a little bit better than the 4.8% target that we set out for ourselves. Continue reading

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Economic Uncertainty – Mr Kamal Nath, Minister of Urban Development

Mr Kamal Nath, Minister of Urban Development

Good morning everyone. I’m delighted to be here amongst AIMA for the 40th National Management Convention and I would like to congratulate AIMA on its ruby jubilee of NMC.

Ruby jubilee seems to be a nice word. It has always been a pleasure to attend AIMA’s conventions. I have seen AIMA grow from strength to strength and I have attended many of their conventions as it evolved into a think tank and a hub of management development and education. Though it’s not easy for a purely voluntary, non lobbying organisation, to succeed, AIMA has won the respect and support of the management fraternity, academia and government through its efforts to build India’s management capacity. Once again, through this convention, AIMA is trying to explore the possible management responsive, prevailing uncertainty and this is indeed commendable. I would like to congratulate Ms. Chanda Kochar & Mr. Aseem Premji, who have become legends in the lifetime of stupendous achievements. You have not only led corporative institutions but have made several contributions to the brand India. Your work is an inspiration to the new generation of Indian entrepreneurs and executives. Mr. Gopalakrishanan, you are a visionary of the TATA Group and a wonderful writer. I would like to congratulate the award winners as well. Continue reading

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