WhatsApp and Google are Front-ending India’s UPI

Arvind Gupta, CEO, MyGov addressing on the theme ‘Reimagining the State: Government as Service’ at AIMA’s 4th National Leadership Conclave 2018. Read Excerpts –

Arvind Gupta, CEO, MyGov addressing AIMA's 4th National Leadership Conclave

Arvind Gupta, CEO, MyGov addressing AIMA’s 4th National Leadership Conclave

The whole concept of Government as a service is very new especially in a vast country like India, the learning from countries like Estonia with 1.3 million people and a few more million in Singapore are vast. But you know their digitization came before they tried to leapfrog into fourth industrial revolution. India didn’t have a choice, we are doing digitization and we are leaping into the fourth industrial revolution parallelly and in that parallel universe we have a citizen who is still not connected to the internet probably, has a basic mobile phone, lives in a remote corner of northeast, Rajasthan, Jammu & Kashmir or in Kerela but what has connected all of them is this unique thing that we talk about, Aadhar. Today almost 99% of the adult population has Aadhar. Now we can keep debating its issues on the privacy and the security and that’s in the national interest and that’s the right thing to do but it is really enabling us to deliver the government as a service.

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