Indian economy is growing in all spheres – Shri Pranab Mukherjee, President of India

Shri Pranab Mukherjee, President of India

At the very outset, I would like to take the opportunity of congratulating all the award winners. I am happy to join you on this happy occasion – Managing India Awards 2013. These are prestigious corporate awards that recognize outstanding contribution of individuals and organizations to Indian business management. Our country today has corporate leaders who can manage the development of Indian business into models of excellence. Indian managers are recognized all over the world for their managerial capacity. Many global business giants are headed by Indian managers and technocrats today.

Philip Kotler, the acclaimed expert on Marketing had once observed and I quote: “Today you have to run faster to stay in place” (unquote). We have set upon us a challenge to make India count amongst the top few nations in the world. To mark India’s growing stature, management principles should find application not only in our business and industry, but also in other important processes such as social change and governance. How change is managed will determine our progress. This is a need that the Managing India Awards denote, and is also a reality epitomized by this year’s award winners. Continue reading

Share

Merging NGO world with the corporate world – Kiran Bedi, Ramon Magsaysay Awardee

 

Kiran Bedi, Ramon Magsaysay Awardee

I had set up Navjyoti India Foundation in 1986. This foundation was first of its kind as it wasset up by a serving police officer at that time. The foundation just happened by coincidence. Slums in area of Yamuna Bank were a hub of crime, drug pedaling, prostitution, garbage picking, and children in burglar groups. It was the area in my beat for crime prevention. Policing for me stands for prevention than for detection. That is why when the December 2012 Delhi gang rape happened, I kept on shouting at the top of my voice that this was a preventable crime. According to me prevention can be so intensive that a lot can be achieved through it. I have always questioned myself for why should I not work on prevention before detection of crime?

From the belief in this power of prevention my foundation Navjyoti was born.  I set up drug addiction treatment centers in Delhi Police Stations. We called it Navjyoti as it was new hope for people who actually needed help.  We started off with 8 drug abuse treatment centers in Delhi Police Stations. We set up vocational schools for women in drug pedaling, we set up primary schools for children to prevent them from begging. The foundation started in 1986 and it moved on with me. 16 other serving police officers became the founders of Navjyoti as we all believed in the power of prevention. I believe that we all are in a position to give out some time for community service and we all can volunteer for a cause that has an impact on the growth of our country. Continue reading

Share

Media is Media as long as it engages consumers – Shefalika Saxena, CMO, Microsoft India

Shefalika Saxena, CMO, Microsoft India

Do you remember when newspapers were black and white and red all over; when radios were family affair and everyone watched television together. Remember the days when time ticked slowly, when 5 minutes were not instantly as old as five years ago. Today an average smart phone user checks his/her phone 150 times a day. 98% of SMS are opened within a minute of receiving them. Real time is right now, everything else is history. Time today has lost its linearity. Remember when clouds belong to the sky, tweets were bird, avatars belong to Vishnu and Pandora unleashed mayhem instead of music.

IT crowd changed the rule of the game quite completely by introducing a sticky new communication landscape, a highly addictive one and most of us are probably hooked to it. IT crowd gave a digital mega phone to around 2 billion people around the world and that smashed boundaries with respect to content creation, consumption and advocacy. Today you can’t just read an encyclopedia, you can write one. 90% of all data that exist in the world today from the start of recorded history was created in the last two years. Data volume and Data velocity are both increasing exponentially. We have 4 questions in relation to data which are: How should I get that information? How would I understand that information? How do I action that information? & how would I protect that information? Continue reading

Share

Three rules to achieve excellence – Mike Canning, National Managing Director, Deloitte LLP, USA

Mike Canning, National Managing Director, Deloitte LLP, USA

I want to discuss with all of you three topics. First, I want to talk about my observation as an outsider about what is happening in India, secondly to talk about the recently accomplished research of how do companies excel to grow and what are the key factors that drive them; and last but not the least, the strategies and options which companies consider to make a business decision.

It has been a wonderful growth story in India in the last 20 years through various forms of reforms that have been adopted and the ones proposed recently have been welcomed by other countries. It provides a mechanism and a way to further grow and invest in India. It is interesting that many Indian companies have grown to become global participants and players. When you are in global spot, there is much difference in responsibility in terms of opportunities to push, drive and innovate. You have to bear the risk of global market and the risk to ignore innovation. You have to navigate as a global citizen through different times. We are probably living in one of the highest periods of uncertainty globally. Continue reading

Share

Key issues for growth in manufacturing sector – R C Bhargava, Chairman, Maruti Suzuki Ltd

Mr. R C Bhargava, Chairman, Maruti Suzuki Ltd

Manufacturing has spear-headed the growth of various countries like Japan, Korea, China, Thailand and other countries. Manufacturing sector has been the leader for the growth of a country. The area of manufacturing contributes 40% to the GDP. In India, we have had periods of high growth but manufacturing sector is contributing only about 15-20% to our GDP. The government of India recognizes the importance of manufacturing and the new manufacturing policy included in the 12th plan brings forth various reasons why manufacturing has to grow much faster.

The growth of our economy so far has been led by service sector & IT sector. But to make sure the inclusivity in the growth and to provide employment to millions of people who will be joining the industries from rural areas, we have to focus on the area of manufacturing. That’s why manufacturing has been rightly given high priority in the 12th plan.  Why has not manufacturing picked up in India like it did in other countries? India had been ranked by the World Bank as one of the most difficult company to do business due to its strict business policies. Continue reading

Share

Change Is Imperative – Santosh Desai, Managing Director & CEO, Futurebrands India Ltd.

Mr. Santosh Desai, Managing Director & CEO, Futurebrands India Ltd.

More things have changed in last 50 years than perhaps in all the generations preceding that and therefore the idea of living with change, the idea of living with uncertainty and drive change through it is an imperative for an organisation, business or any human being. What is interesting about this subject is that in the midst of all the change and uncertainty, we always try to resist change. The organisation’s tendency is to find ways to resist the change somehow, not accepting fully the extent of uncertainty and in some ways creating an island of stability. By talking too much about change, we actually insulate and immunize ourselves to stop dealing with it.

In stock market and election analysis, till the time the results come out there is a sea of comprehensions & mayhem of chaos. The day the results come out, everyone is an expert; everyone is certain what happened with very neat and ordered explanation & analysis about the results. Looking at the mechanism of uncertainty, we miss the fundamental and basic explanation of uncertainty with more proximate and comfortable explanation. You have financial markets worldwide, they are in a state of despair and yet we run away from acknowledging that. Therefore this kind of tension that exists between embracing uncertainty and actually being comprehended at a fundamental level starts many conversations in many successful organisations today. Continue reading

Share

Innovation in healthcare industry – Shivinder Singh, Executive Vice Chairman, Fortis Healthcare

Mr. Shivinder Singh, Executive Vice Chairman, Fortis Healthcare

I want to share my thoughts for a business that is not traditionally organised, not just in India but in most countries of Asia. Healthcare is not a business that is seen as an industry or something that people are excited about. Many people tell me that we make money when people fall sick and we make joy out of other people’s distress and sickness. Unlike many other business which are consumer facing like FMCG business & hotels where customers chose the products and services they like, but in 99.9% of cases, people come to us when they have no choice left. They don’t want to come to us; they don’t want to be in situation where they have to consult a doctor or visit a hospital.

Unfortunately the biggest challenge for us is that the minimum expectation from the people who visit us is our best outcome. The expectations from a customer who is coming in to the hospital is that he leaves well or perfect. Therefore we battle with the minimum expectation of our customer to be our best outcome always. So our challenge is that with this context how you will make a patient happy when he leaves the hospital after recovering from his illness. So, we want people to say that if I fall sick I would come to Fortis rather than going anywhere else. Continue reading

Share

Importance of Reforms in process & governance for growth – Shri Kamal Nath, Minister for Urban Development & Poverty Alleviation

Mr. Kamal Nath, Minister for Urban Development & Poverty Alleviation

In India we have developed a psyche to believe that what is not boom is gloom. I have seen the growth of auto sector at 34% and this is the moment of rejoice and celebration as we are growing and all auto manufacturers in other countries envy us for growing at such a pace, but still there is a feeling of gloom.

We should look at the future with the perspective of national growth in comparison to other countries. “Reforms” has become a buzz word and we do need reforms as they will become the strength in future. I must share with you that after the events that happened in 2008-2009 in UK & USA, we were concerned which model will be most suitable for India with the best reforms for the growth of our country. The bankers from the western world teach and preach us for the reforms that we need to do in financial sectors for many years but we have to understand that our priorities and needs are different and we have to act in a different way to achieve our goals. Reforms in process and governance are most important as they affect growth the most.  We have to put our heads together and work together to provide these reforms for our country. Continue reading

Share

Employee Empowerment: Key to create a culture of Innovation [Aditya Ghosh, President, Indigo Airlines]

Aditya Ghosh, President, Indigo Airlines

We are in a business that’s been here for around 100 years. Even in India, we are often called the sunrise industry. I am the youngest CEO of the youngest airline which is only 6 years old.  Clearly the opportunity is actually staring at us. India has gone from being an oppressed colony to the next superpower. India is seen as the next engine of growth for the world. Irrespective of which area you are in and what are the economic troubles in that area, these troubles open certain opportunities. During the 2nd world war many companies got devastated and businesses were shut down and then some people built tanks, weapons, ships & jeeps and they made a lot of money from that. In every era including this we have to deal with the problems by seeking out an opportunity in each of those problems.

India is a country with population of over billion people but there are less than 500 commercial planes. There’s something wrong in this equation.  USA is a country which is 1/3rd in size to India in terms of population but it has around 13000 commercial planes. India is therefore one of the under- penetrated aircraft market in the world. Less than 1% of rail traffic in India flies by Air, that means if we can convert 1% of rail traffic into air, we will need double the size of airlines in business that exists in India today. That is the opportunity we are chasing at Indigo. But like we all know that life is not perfect and it is never meant to be easy. There are few challenges that we face. We are aware of the economy slowdown and also concerned about the crazy fuel prices. Continue reading

Share

Forecasting Future: A key to deal with change [Sudhir Vasudeva, CMD, ONGC]

Mr. Sudhir Vasudeva, CMD, ONGC

Change being the important component of the ecosphere, clearly the challenges in front of us multiply. I have spent 36 years of my life as an oil man. A variety of factors contribute to the pricing of gasoline in the Unites States. These factors include world-wide supply, demand & competition in crude oil industry, taxes, regional differences in access to gasoline supplies and environmental regulations. The other factors are: speculations in oil futures, geopolitical risks, technology premium, pressure from competing fuel and other soft issues like human rights, ethical labor practices, responsible investments and anti-corruption practices.

How to deal with the uncertainty & the change in the economy? One way is to look at the past trends and get ready for the future. Another way is to use a lot of algorithms and work on a model for the problem with variety of inputs that produce probability based outcomes. This needs a lot of number crunching and supercomputers can be used for that. Another concept uses fuzzy logic. Continue reading

Share