“Someone once said, that coffee is a serious man’s drink.”
We, at Café Coffee Day believe that the café culture is inherent and so is the need for people to connect. We saw the opportunity to humanise the affair and that’s why we went ahead and added a smile to it. Talking about challenging conventional methods, we often hear people stating, “I have 25 years of experience”.
One needs to understand that what matters more is wisdom and not the number of years, unless things are done differently.
Talking about challenging conventional methods, Social Media has been a great revolution and we as a brand have adopted it in a big way. It has been the cause, catalyst and outcome of challenging convention. The core of this medium is that it catalyzes change and that’s the first step in challenging convention!
We believe that simplicity is of utmost importance and it is critical to ignore the noise around you. Further, it’s not necessary to re-invent the wheel all the time.
I would like to share some examples from our own experience back in 1996, when Café Coffee Day started its first CCD in Bangalore. People, at that time couldn’t imagine paying more than 3 rupees for a cup of coffee. When we launched, we started with a cup of coffee for 25 rupees and with the concept of providing cyber cafes where people can manage to carry on their work using free Internet while enjoying a cup of coffee.